It’s recommended to service your boiler annually to maintain its efficiency, reliability, and safety. Regular servicing helps detect and prevent potential issues before they escalate, ensuring your heating system operates safely and efficiently all year round.

During a boiler service, our Gas Safe registered engineer conducts a detailed inspection of your boiler, checking essential components such as the burner, heat exchanger, seals, and flue.

The engineer cleans key parts, tests system pressure and gas flow, and assesses for any potential safety risks. A comprehensive efficiency check is also performed to ensure your boiler is working optimally.

Yes, upon completion of your boiler service, our engineer provides you with an official safety certificate.

This document outlines the specific checks conducted, confirms your boiler's safe operational status, and highlights any recommendations or further action required, giving you peace of mind.

If your boiler breaks down, first ensure it's switched off and safe then contact us on 01823661144. Our friendly team will quickly arrange for a fully-qualified engineer to visit your home, aim to diagnose the problem, and perform necessary repairs to restore your heating as swiftly as possible.

A boiler safety check focuses specifically on assessing your boiler for potential hazards and verifying safe operation. During a safety check, the engineer inspects critical safety components, ensuring the boiler isn’t emitting harmful gases, that ventilation is adequate, and all safety controls operate correctly. It’s typically quicker, mainly highlighting immediate safety risks without routine maintenance tasks.

A boiler service, however, is more comprehensive. It includes all the safety checks, plus detailed cleaning and adjustments of key components such as burners, heat exchangers, and seals. The service also involves performance testing, efficiency checks, and preventative maintenance tasks to improve your boiler's reliability and lifespan, reduce fuel consumption, and minimise the likelihood of future breakdowns.

In short, safety checks ensure immediate safety, while a service provides both safety assurance and overall system maintenance for ongoing performance and efficiency.

Yes, we understand boiler issues can occur unexpectedly. That's why we provide a 24/7 emergency call-out service for all of our Boiler Coverplan customers, giving you immediate access to skilled engineers who are ready to attend your home quickly and efficiently, ensuring minimal disruption and restoring your heating or/and hot water promptly.

Absolutely. At Somerset Gas, all repairs are backed by our comprehensive 12 month guarantee. We pride ourselves on quality workmanship and use only trusted parts. Should an issue with the repair or that specific part recur within the guarantee period, we'll return promptly to rectify the problem without any additional charges.

Yes, every Somerset Gas engineer is fully qualified, highly experienced, and registered with Gas Safe. This ensures our team follows strict safety protocols and adheres to the highest industry standards and as such, deliver safe and compliant installations, servicing, and repairs.

Absolutely. Our OFTEC team is proficient in servicing both gas and oil-fired boilers. Oil boiler servicing includes detailed inspections, cleaning, burner adjustments, efficiency checks, and ensuring compliance with safety standards, providing the same comprehensive service we offer for gas boilers.

Booking an appointment with Somerset Gas is straightforward. Simply call our dedicated customer service team on 01823661144, or use the convenient online contact form available on our website. Our staff will help schedule an appointment at a time that best suits your schedule and answer any additional questions you might have.